VOIP

Twictech service offers a broad range of cost efficient flexible solutions that meet your business needs. Optimize your bandwidth without investing in expensive network upgrades and increased IT support with Twictech.

Twictech designs, installs and maintains a variety of business VoIP telephone systems. IT consulting companies have regularly used VoIP services to provide clients with professional phone systems they need without leasing equipment from phone company providers or having a bill that fluctuates based on a month-to-month basis.

VoIP has a lot of advantages over the traditional phone system. The main reason for which people are so massively turning to VoIP technology is the cost.

Benefits:

Missed an important call?

You'll be able to route an important customers call from a single individual to any number of phones, any number of ways, until it is answered. These calls can be routed to numbers outside the system individually or simultaneously.

Work from home?

VoIP phones can be connected within your facility, or anywhere outside your facility, using a simple broadband connection.

Emergency Response

Our IT and network support department features guaranteed three-hour emergency response and man-on-site capabilities. We coordinate all required VoIP services for our clients. Additionally, we have agency relationships with a number of long distance carriers. This division of Twicetech ensures our clients the most effective voice and data transmission available. We are adept with all cable types and technologies. VoIP installation may include design and coordination, flowchart generation, implementation, training, and on-site cable management.

What is VOIP

Voice over IP (VoIP, abbreviation of voice over Internet Protocol)

VOIP is a methodology and broad range of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone service. Internet telephony refers to communications services—voice, fax, SMS, and/or voice-messaging applications—that are transported via an IP network, rather than the public switched telephone network (PSTN).

The steps involved in originating a VoIP telephone call are signaling and media channel setup, digitization of the analog voice signal, encoding, packetization, and transmission as Internet Protocol (IP) packets over a packet-switched network. On the receiving side, similar steps (usually in the reverse order) such as reception of the IP packets, decoding of the packets and digital-to-analog conversion reproduce the original voice stream.

Even though IP telephony and VoIP are used interchangeably, IP telephony refers to all use of IP protocols for voice communication by digital telephony systems, while VoIP is one technology used by IP telephony to transport phone calls.

For more information on how to contact Twice Technologies, fill out this form or give us a call today at (407) 841.6600